CUSTOMER MANAGEMENT SYSTEM

Customers

• Manage content pages and create new content pages
• Edit pages using a Microsoft Word-like content editor
• Add images and manage uploaded image library
• Image editing and cropping tool
• Set page as “active” or “inactive”
• Set page URL and SEO elements

ORDER MANAGEMENT SYSTEM

Orders

• Search and sort to easily find orders by specific variables
• Manage and updated order status
• View order number and all customer information
• View order information and purchase details (products, tax, shipping, addresses, etc.)
• Add private notes to the order
• View shipping and billing address maps
• Create and manage custom order statuses
• Receive email when order is placed
• Export orders to Excel

DISCOUNT AND PROMOTION

Discount Codes

• Create and manage discount codes
• Add discount codes to categories, brand or products
• Add discount codes that affect shipping
• Set codes as “active” or “inactive”
• Ability to set percentages off, amount off or a set price
• “Auto Apply” discount codes when product added to cart option
• Set and manage dates code is active
• Set minimum and maximum quantity requirements for discount codes
• Set number of times code can be used before automatically becoming inactive

REPORTING MANAGEMENT

Dashboard

• Interactive administrative dashboard with charts and statistics
• Ability to change dashboard statistics to reflect specific date ranges
• Dashboard date-range reports include store sales by amount, store sales order volume, new customers vs. returning, top selling products, top selling brands, most used discount codes
• Dashboard general reports (not based on date range) include low inventory reporting, total products in store, total categories in store, customer count, lifetime orders and lifetime revenue

Single Reports

• Single reports, outside of the dashboard, include sales by date range, top selling product by date range, low inventory by quantity and new customer by date range.

Detailed Reports

• Track sales and payments
• Track abandon rates and where customers abandon in online shop
• Report on top Catalogues and Products. By amount or quantity sold
• Report on Shipping Options and popularity
• Report on Discount Codes and redemption
• Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
• Track usage for any catalogue or on an aggregate basis
• Track usage for any product or on an aggregate basis
• Save any report and run later
• Export any report to Microsoft Excel for further analysis

SEO MANAGEMENT

Dynamic Titles

• Manage all dynamic title tag structure throughout the website
• Configure dynamic title and META tags for categories and sub-categories
• Configure dynamic title and META tags for brand pages
• Configure dynamic title and META tags for product pages

Specific Titles & Meta Information

• Configure site wide default title and META tags
• Set unique title, META tags and URL information for specific content pages, category, brand or product pages

SETTINGS

Shipping Options

• Set store static shipping rates based on weight, dollar amount and zone
• Set specific price or percentage of order
• Live shipping rates based on shipping address utilizing UPS, USPS and FedEx
• Set and manage shipping discount codes and promotions
• Set free shipping on individual products
• Set your stores origin of shipment zip code and country code
• Active and deactivate shipping carriers
• Manage UPS, USPS & FedEx available shipping services (ground, first-class, express, etc.)

Payment Options

• Active and deactivate payment types available
• Manage Authorize.net account settings
• Manage PayPal account settings
• Allow offline payment option

Taxes & Locations

• Manage countries available
• Manage tax rates for each US State or Canadian province by percentage
• Activate and deactivate countries
• Set shipping zones per state or province

Email Configuration

• Set email server configuration and store email address
• Fields include server name, server port, username, password, enable SSL and store email address
• * Email will be configured during development

Administration Users

• Add and delete administration logins with name, email and password

INVENTORY MANAGEMENT

Stock & Inventory Management

• Complete inventory control. Optionally hide products from shop if out of stock
• Allow any out-of-stock product to be pre-ordered
• Set re-order threshold and be notified when product stock level falls below a certain quantity
• Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders
• Admin Notification if Product is out of Stock